My husband and I took our two month old twin boys to Texas Children's ER last night at 7:30pm and left at 2:00 in the morning. Some douche bag male nurse told me we were lucky to even be seen in less within 6 hours. We went in because our babies' acid reflux had become unbearable for them and they had not stop their excruciating cries for pain for over four hours. This guy said that if we had a real emergency, it would have been faster. I thought it unprofessional that after hours of waiting to see a doctor he trivialized the problems we had. Although the some of the staff were helpful to us, I found that this hospital was inefficient, filthy, and lacked the organization to handle the amount of patients they recieved. Unfortunaltely I think they are the only children's hospital around and the the nurse informed me that even if I went to another hospital they would just send me here. I hope the this experience isn't typical and that we just encountered an awful night to go there and a jerk of a nurse to deal with us. If anyone has had a better experience at a hospital ER please let me know. I wouldn't mind driving out of the way for a more competent hospital to handle our needs.
My children were born in and I was treated in Memorial City Hospital and got excellent care. I dont know how far of a drive it is for you but may be well worth it. I hope the nurse you got was just a jerk and not a direct reflection, but you never know.
I have never taken my children to Texas Children's but then again my boys have never been that sick. I have always taken them to Memorial City Memorial Hermann Hospital and have always been treated with respect. I do know that if the child is too sick they will send you directly to Texas Children's but I don't think that reflux would be that kind of Emergency. When I had to take my son in with RSV ,MCMHH was very helpful. I think Memorial Hermann has plenty of hospitals all around the Houston area. Sorry to hear about your boys...I hope they are feeling better.
My husband and I had a similiar experience at ST. Luke's, then we moved to the suburbs and found that Methodist Hospital in Sugar Land is really good about getting you in quickly. And the nurse was right...that was quick...my niece was at TCH from 10 am to 8 pm one Sunday when she fainted in church.
Dear A. in Houston. I dont know what part of Houston you are from. But I also have 2 little ones and I have gone to Southeast Memorial Hospital. The wait is way less. I think about 45 min or so. For the next time you might want to try there. You will be in and out and back at home in no time.
I highly recommend St. John's hospital in Nassau Bay (Clear Lake area). This is probably out of your way but they are a small hospital that can handle most emergencies.
I don't know of any other childrens hospital in Houston, but I did want to ask you a question. Are you twins on any medication for their reflux. My son also has issues with reflux.(He was born premature at 25 weeks)His peditrician has him on previcid twice a day and reglan four times a day. It seems to be helping him. If your twins are not on any medication this may be something you may want to ask your doctor about.
We had to take our son to Texas Childrens for some routine ultrasounds on Halloween morning and they had to do emergency surgery on him to open up his pyloric muscle (the muscle between the stomach and the small intestine). I did notice that the ER staff was extremely busy, but they were helpful for the most part. I was pretty stressed out though (we all get like that with our babies, I suppose) I am sorry that you received such a poor and unprofessional attitude from that particular nurse. I know that when I have been to the ER before in the past for myself they do seem to take that attitude that if you are not bleeding to death on the floor - you will have to wait your turn. This is very hard to do though when your precious babies are hurting. The care we received within the hospital was exceptional though, so I guess you have to take the good with the bad.
